Our Staff

Melissa Cannellos, HIS

Melissa Cannellos, HIS

Hearing Instrument Specialist

Growing up I knew that I had a passion for helping people. During my studies at SUNY Cortland I had the opportunity to enter into the Speech and Hearing Science Program which reaffirmed my desire to help people and put me on the path to doing so.  I received my Bachelor of Science in Speech and Hearing Science and am now a licensed Hearing Instrument Specialist.

I have been with NewSound for a while now, what I love most about being in this profession is impacting people’s lives in a positive way.  Through the patient focused testing I have had the opportunity to help improve the quality of life that comes from the gift of hearing.  It is truly heartwarming when you see someone regain the sense of hearing and when you see the positive impact it has on their life.

I grew up in Gloversville NY and currently live in Amsterdam NY. Outside of work I enjoy spending time with my fiancé Peter, my Golden Retriever Sophie, my family and my friends.  We often spend our time on the water at Caroga Lake. I enjoy golfing, bowling, and being with friends and family. I continue to look forward to helping people make positive changes in their lives.

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Customer Reviews

I went to New Sound on a recommendation from a friend. I am so glad I did, Mellisa is excellent and knows her business. I will be ordering a new set of hearing aids on my next visit. Thanks NewSound for having a rural office in Richmondville NY.

Mark Los, on Google

Very nice experience. Associate's were very nice and helpful. Explaining and answering questions.

Richard Covey, on Google

Always accomodating and very pleasant.

Helen Sagendorf, on Google

Roy Bower, on Google

Melissa is very good at her job she walked me through the process of getting hearing aids. I can hear sounds that I haven't heard in years thank you so much

Gregg Tidd, on Google

My Dad had a problem with his hearing aids and we dropped in without an appointment, we were helped and the aids were adjusted so he could hear. And he has a longer appointment in 6 days to look at everything

Carl Garbacik, on Google

Professional, knowledgeable and caring!!

John Pautler, on Google

Melissa is very pleasant and competent. She tested my hearing and fitted me with hearing aids that are helpful. I live in a rural area. I feel fortunate to have this level of care for my hearing needs Within minutes of my home.

John ODonnell, on Google

Melissa was very helpful, fixing my hearing aid and helping me with the settings She’s a gem

Jim Kane, on Google

No problems at all. Everything according to schedule.

Theresa Olsen, on Google

Melissa was wonderful, professional but in a very caring way. She adapted to all my idiosyncrasies! Thanks Melissa I would highly recommend!

Trish Hiller, on Google

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