Our Staff

Melissa Cannellos, HIS

Hearing Instrument Specialist

Growing up I knew that I had a passion for helping people. During my studies at SUNY Cortland I had the opportunity to enter into the Speech and Hearing Science Program which reaffirmed my desire to help people and put me on the path to doing so.  I received my Bachelor of Science in Speech and Hearing Science and am now a licensed Hearing Instrument Specialist.

I have been with NewSound for a while now, what I love most about being in this profession is impacting people’s lives in a positive way.  Through the patient focused testing I have had the opportunity to help improve the quality of life that comes from the gift of hearing.  It is truly heartwarming when you see someone regain the sense of hearing and when you see the positive impact it has on their life.

I grew up in Gloversville NY and currently live in Amsterdam NY. Outside of work I enjoy spending time with my fiancé Peter, my Golden Retriever Sophie, my family and my friends.  We often spend our time on the water at Caroga Lake. I enjoy golfing, bowling, and being with friends and family. I continue to look forward to helping people make positive changes in their lives.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

I went to New Sound today for a clean and check. As always Melisa is quick and professional. My hearing aids purchased last year work great. I highly recommend this company and Melisa 5 Stars

Mark Los, on Google

Very very respectful and very very polite I would recommend everyone to them they are very polite and very respectful i don't have anything rude to say about them Melissa she is a pure sweetheart she explained everything to me

Lynn Mast, on Google

Melissa Cannellos was very helpful. She helped me understand my hearing loss and which aid would work best for me. This is, of course, my first experience with hearing loss and recovery.

Alice Cageao, on Google

Very helpful and professional. Appreciate the location and helpful staff. Melissa was very helpful explaining all aspects.Would absolutely recommend New Sound Hearing in Richmondville, NY

Barbara Dolan, on Google

My husband sees Melissa who is wonderful with him and all of his hearing needs. She's so pleasant and meticulous keeping his hearing aids clean and functioning. She's a very professional and caring person

Cindy Hanchett, on Google

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