Our Staff

Melissa Cannellos, HIS

Melissa Cannellos, HIS

Hearing Instrument Specialist

Growing up I knew that I had a passion for helping people. During my studies at SUNY Cortland I had the opportunity to enter into the Speech and Hearing Science Program which reaffirmed my desire to help people and put me on the path to doing so.  I received my Bachelor of Science in Speech and Hearing Science and am now a licensed Hearing Instrument Specialist.

I have been with NewSound for a while now, what I love most about being in this profession is impacting people’s lives in a positive way.  Through the patient focused testing I have had the opportunity to help improve the quality of life that comes from the gift of hearing.  It is truly heartwarming when you see someone regain the sense of hearing and when you see the positive impact it has on their life.

I grew up in Gloversville NY and currently live in Amsterdam NY. Outside of work I enjoy spending time with my fiancé Peter, my Golden Retriever Sophie, my family and my friends.  We often spend our time on the water at Caroga Lake. I enjoy golfing, bowling, and being with friends and family. I continue to look forward to helping people make positive changes in their lives.

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Customer Reviews

Mellisa is a super person to deal with, takes as much time needed to adress all questions. Would highly recommend her. Your lucky to have her in your employ

Art Frey, on Google

Melissa does a great job doing the hearing test. Also updating my hearing aids.

Eileen Lindemann, on Google

Very pleasant people. Quick service, the staff answered all my questions and have been very helpful. I highly recommend if you keep missing parts of conversations or turning up the TV, give these people a try.

Edward Hillenbrand, on Google

Melissa was awesome. I had a ruptured ear drum back in December and haven't been able to hear normally since. She listened to my concerns, did a hearing test, explained the results to me, and suggested I see an ENT doctor for further testing. She even showed me the difference...

Jessica Morrison, on Google

Melissa was wonderful, professional but in a very caring way. She adapted to all my idiosyncrasies! Thanks Melissa I would highly recommend!

Trish Hiller, on Google

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