Reviews

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            "displayName": "Barb Acheson"
        },
        "reviewReply": {
            "comment": "Thank you, Barb, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-06-10T07:01:24.856070Z"
        },
        "_id": "6a28b3e3e5714076449ca4ca",
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            "displayName": "John Cotich"
        },
        "reviewReply": {
            "comment": "Thank you, John! We're glad to hear you had a great experience and found our team professional. Your feedback means a lot to us!",
            "updateTime": "2026-06-03T04:41:50.284939Z"
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        "__v": 0,
        "comment": "great experience very professional",
        "createTime": "2026-06-02T20:33:53.523324Z",
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            "displayName": "Helen Cummings"
        },
        "reviewReply": {
            "comment": "Thank you, Helen, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-04-24T04:38:18.086305Z"
        },
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        "createTime": "2026-04-23T17:40:33.442724Z",
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            "displayName": "Charles Jochem"
        },
        "reviewReply": {
            "comment": "Thank you, Charles! We're glad to hear you had a great experience with our service. Your support means a lot to us!",
            "updateTime": "2026-04-15T04:48:01.138736Z"
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        "comment": "Thank You! Richmondville\nNY,Great Service!",
        "createTime": "2026-04-14T18:37:04.239673Z",
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            "displayName": "John Hornauer"
        },
        "reviewReply": {
            "comment": "Thank you, John, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-03-27T04:35:50.731763Z"
        },
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            "displayName": "Howard Hotaling"
        },
        "reviewReply": {
            "comment": "Thank you, Howard! We're glad to hear that you had a great experience with Melissa and found everything smooth and simple. Your feedback means a lot to us!",
            "updateTime": "2026-03-14T04:45:11.287469Z"
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        "comment": "Melissa cannellos Was awesome. She listened and was thorough about my hearing. I could not ask for a better place to go to everything was smooth and simple.",
        "createTime": "2026-03-13T15:34:45.029032Z",
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            "displayName": "James Bambrick"
        },
        "reviewReply": {
            "comment": "Thank you, James! We're glad to hear that you found Melissa easy to work with and competent. Your feedback means a lot to us!",
            "updateTime": "2026-03-01T04:44:32.381197Z"
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        "starRating": 5,
        "comment": "Melissa is easy to deal with and very competent",
        "createTime": "2026-02-28T14:43:34.257565Z",
        "updateTime": "2026-02-28T14:43:34.257565Z",
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            "displayName": "Pat VanDeusen"
        },
        "reviewReply": {
            "comment": "Thank you, Pat, for taking the time to leave a review. We appreciate your feedback!",
            "updateTime": "2026-02-16T03:38:35.393214Z"
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        "createTime": "2026-02-15T14:52:05.385239Z",
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            "displayName": "Phil Saginario"
        },
        "reviewReply": {
            "comment": "Thank you, Phil, for taking the time to leave a review! Your feedback is appreciated.",
            "updateTime": "2026-02-04T07:00:53.220170Z"
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            "displayName": "Deirdre Dibble"
        },
        "reviewReply": {
            "comment": "Thank you, Deirdre! We appreciate your kind words about our customer service during your follow-up appointment. Your satisfaction means a lot to us.",
            "updateTime": "2026-02-01T03:48:48.797892Z"
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        "comment": "Outstanding customer service on my follow up appointment.",
        "createTime": "2026-01-31T23:25:16.547996Z",
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            "displayName": "carol bell"
        },
        "reviewReply": {
            "comment": "Thank you, Carol, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-01-28T03:51:40.568787Z"
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            "displayName": "Danny O'Connor"
        },
        "reviewReply": {
            "comment": "Thank you, Danny! We appreciate your kind words about our professionalism and politeness. Your feedback means a lot to us!",
            "updateTime": "2026-01-28T03:51:41.122340Z"
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        "comment": "Very profesional and polite",
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            "displayName": "Judith OMeara"
        },
        "reviewReply": {
            "comment": "Thank you, Judith, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-01-16T03:58:38.579377Z"
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        "createTime": "2026-01-15T11:33:24.032605Z",
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            "displayName": "Linda from Brooklyn"
        },
        "reviewReply": {
            "comment": "Thank you, Linda, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-01-14T03:51:51.874029Z"
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            "displayName": "Cindy Hanchett"
        },
        "reviewReply": {
            "comment": "Thank you, Cindy, for your kind words! We're glad to hear that Melissa is providing such wonderful support for your husband and his hearing needs. Your appreciation means a lot to us!",
            "updateTime": "2025-11-12T03:54:19.510341Z"
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        "starRating": 5,
        "comment": "My husband sees Melissa who is wonderful with him and all of his hearing needs. She's so pleasant and meticulous keeping his hearing aids clean and functioning.  She's a very professional and caring person",
        "createTime": "2025-11-11T22:30:10.790748Z",
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            "displayName": "Barbara Dolan"
        },
        "reviewReply": {
            "comment": "Thank you, Barbara! We appreciate your kind words about our helpful staff and the convenient location. It's great to hear that Melissa was able to assist you so well. Your recommendation means a lot to us!",
            "updateTime": "2025-11-07T03:51:00.046715Z"
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        "starRating": 5,
        "comment": "Very helpful and professional.  Appreciate the location and helpful staff. Melissa was very helpful explaining all aspects.Would absolutely recommend  New Sound Hearing in Richmondville,  NY",
        "createTime": "2025-11-06T16:38:15.199115Z",
        "updateTime": "2025-11-06T16:40:56.159601Z",
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            "displayName": "Randy France"
        },
        "reviewReply": {
            "comment": "Thank you, Randy, for your 5-star rating! We appreciate your support and are here for you anytime.",
            "updateTime": "2025-11-19T15:14:19.898705Z"
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