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Welcome to your certified Better Hearing Benefits clinic, if you would like to use your benefits use the scheduler below to book your appointment. We look forward to helping you hear your best!

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Per company policy, masks are OPTIONAL upon entry – we have disposable masks available if you do not have one.

We are still offering Curbside Service for you from the safety of your own vehicle.

Have a question or comment? Contact us

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Customer Reviews

Dennis Wilson, on Google
CYNTHIA PARKS, on Google

I switched from an Android to the iPhone and needed assistance pairing my hearing aides with the new device. The gentleman I worked with was very knowledgeable and easy to work with. Within a few minutes I was up and running. A true pleasure to work with them.

Teresa Evanosky, on Google
Nancy Dougan, on Google

I went to New Sound on a recommendation from a friend. I am so glad I did, Mellisa is excellent and knows her business. I will be ordering a new set of hearing aids on my next visit. Thanks NewSound for having a rural office in Richmondville NY.

Mark Los, on Google

Very nice experience. Associate's were very nice and helpful. Explaining and answering questions.

Richard Covey, on Google

Always accomodating and very pleasant.

Helen Sagendorf, on Google
Roy Bower, on Google

Melissa is very good at her job she walked me through the process of getting hearing aids. I can hear sounds that I haven't heard in years thank you so much

Gregg Tidd, on Google

My Dad had a problem with his hearing aids and we dropped in without an appointment, we were helped and the aids were adjusted so he could hear. And he has a longer appointment in 6 days to look at everything

Carl Garbacik, on Google

Professional, knowledgeable and caring!!

John Pautler, on Google

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