Our Services

I went to New Sound on a recommendation from a friend. I am so glad I did, Mellisa is excellent and knows her business. I will be ordering a new set of hearing aids on my next visit. Thanks NewSound for having a rural office in Richmondville NY.

Very nice experience. Associate's were very nice and helpful. Explaining and answering questions.

Always accomodating and very pleasant.

Melissa is very good at her job she walked me through the process of getting hearing aids. I can hear sounds that I haven't heard in years thank you so much

My Dad had a problem with his hearing aids and we dropped in without an appointment, we were helped and the aids were adjusted so he could hear. And he has a longer appointment in 6 days to look at everything

Professional, knowledgeable and caring!!

Melissa is very pleasant and competent. She tested my hearing and fitted me with hearing aids that are helpful. I live in a rural area. I feel fortunate to have this level of care for my hearing needs Within minutes of my home.

Melissa was very helpful, fixing my hearing aid and helping me with the settings She’s a gem

No problems at all. Everything according to schedule.

Melissa was wonderful, professional but in a very caring way. She adapted to all my idiosyncrasies! Thanks Melissa I would highly recommend!